PetPeePee’s Guarantee

1- Any items the PetPeePee cleans are guaranteed total urine odor removal!!!

2- PetPeePee Service cannot take out the smell due to: algae, deodorizer, enzyme & mildew (cleaning products used by the customer or carpet cleaner).

3- PetPeePee Service cannot take out the marks/stains due to: algae, cleaning products used by customers, mildew, yellow pee, blood, and pet accidents.

4- PPP America may use pictures/audio taken, given, uploaded, or text; the customer agrees.

5- A storage fee will apply after 20 days.

5-B- After 60 days from the day of pickup/receipt, the items will become the property of PPP America Inc.

6- Oriental rugs, silk rugs, furniture, drapery, fiber & leather may lose their original shine, color, and brightness.

6a- Any metallic fiber may lose the original shine or experience fiber loss.

7- Area rugs we name (Ltx-latex rugs) are made with layers including wool, latex (glue material), and a layer of canvas. Due to urine, age of the rug, and previous cleaning products used by the customer — the glue material may dry and loosen from the wool and canvas sheet. This may result in (dry glue dust) and separation of the canvas and the wool; cleaning is at the customer’s own risk.

8- Customer should inspect items upon delivery thoroughly.

9- The deposit is NON-REFUNDABLE.

10- In rare cases, rugs under furniture, wood, and more may look free from stains upon pickup/shipping/receipt, but after cleaning, stains may resurface. These stains are from the furniture, dust that sinks deep into the rug fiber, and the water used to clean the rug causes the color dust to become visible. These stains are permanent.

PetPeePee Service is unable to predict these stains before cleaning; the result is the customer’s risk.

10-1 Any damage that occurs upon pickup/delivery due to moving furniture is at the customer’s own risk.

11- Exact measurements of rugs are determined at the PetPeePee System warehouse. Price may be subject to change.

12- PetPeePee Service strictly uses odor removal from Oriental rugs, area rugs, furniture, and draperies. There is no factory suggestion on removing urine odor from the item you ask to be cleaned from urine odor. Our service proves itself effective, and the customer agrees and gives PPP America all the rights to clean the item; results may vary.

13- Upon receiving your draperies, due to shipping, you may have to iron the draperies professionally.

14- Any dispute (lawsuit) will be final in Broward County only; the customer agrees.