PetPeePee Frequently Asked Questions

PetPeePee Frequently Asked Questions

Welcome to the PetPeePee Frequently Asked Questions page.
Here you will find answers to the most common questions about Oriental rug and drapery cleaning, odor removal, the Dead Sea Cleaner, and the PetPeePee® system invented by Meir Martin.

Q1: What makes the PetPeePee system different from regular carpet cleaning?
A: PetPeePee uses the Dead Sea Cleaner and the XpetPee Machine to remove urine odor naturally without enzyme, perfume, or chemicals.

Q2: What is the Dead Sea Cleaner?
A: It is a natural blend of minerals from the Dead Sea that destroys bacteria and urine crystals, leaving rugs and draperies odor-free.

Q3: Does PetPeePee use deodorizer or enzyme?
A: No. PetPeePee does not use any deodorizer, enzyme, or soap. The system cleans naturally and removes the source of the odor permanently.

Q4: Who is Meir Martin?

Meir Martin, inventor of the PetPeePee® system for removing urine odor from Oriental rugs and draperies.

Wildlife photographer Meir Martin created the PetPeePee® system to remove urine odor naturally using Dead Sea minerals.


A: Meir Martin is the inventor of the PetPeePee system. He is an originally a wildlife photographer who spent decades studying birds and nature. His love for the environment inspired him to create the organic Dead Sea Cleaner and the XpetPee Machine. (You can link “Meir Martin” to your gallery or biography page.)

Q5: What type of rugs does PetPeePee clean?
A: PetPeePee cleans Oriental rugs, Persian carpets, silk rugs, wool rugs, area rugs, and antique pieces with natural care.

Q6: Can PetPeePee clean Draperies too?
A: Yes. PetPeePee removes urine odor from custom-made draperies and curtains using the same Dead Sea Cleaner process.

Q7: How long does the cleaning process take?
A: Usually between 7 to 10 days from the time the rug arrives at our facility.

Q8: Does PetPeePee guarantee the removal of urine odor?
A: Yes. PetPeePee provides a written guarantee for urine odor removal.

Q9: How do customers ship their rugs to PetPeePee?
A: Customers pack the rug carefully, contact us, and we send a UPS or FedEx shipping label.

Q10: Does PetPeePee clean rugs on site?
A: No. The PetPeePee system is performed in our facility using special vacuum equipment not available for on-site cleaning.

Q11: Will the cleaning change the color of my rug?
A: No. The Dead Sea Cleaner is safe for all natural dyes and will not cause color bleeding.

Q12: Is the PetPeePee process safe for pets?
A: Yes. The Dead Sea Cleaner is organic and completely safe once dry.

Q13: What does odor-free mean at PetPeePee?
A: It means there is no perfume, no chemical scent, and no masking smell — only true cleanliness.

Q14: Does PetPeePee handle rugs from outside Florida?
A: Yes. Rugs are shipped to PetPeePee from every state across the United States.

Q15: Can PetPeePee remove old urine stains?
A: In most cases, yes. The Dead Sea Cleaner breaks down old urine crystals even after many years.

Q16: How many years has PetPeePee been in business?
A: PetPeePee was founded in 2002 by Meir Martin.

Q17: What does “Guaranteed in writing” mean?
A: It means PetPeePee provides a written document that guarantees urine odor removal for every rug cleaned.

Q18: Why do you not use steam cleaning?
A: Steam and heat can damage natural fibers and cause dye bleeding. PetPeePee uses cold organic cleaning instead.

Q19: Can customers visit the PetPeePee facility?
A: Yes. Visitors are welcome by appointment to see the XpetPee Machine and learn how it works.

Q20: Does PetPeePee clean synthetic rugs?

PetPeePee Blog showing area rug with big yellow urine stain before cleaning using the PetPeePee system and Dead Sea Cleaner

PetPeePee Blog shows area rug with a large yellow urine stain before cleaning. The PetPeePee system removes the odor and stain naturally using the Dead Sea Cleaner guaranteed in writing.


A: Yes, but the best results are achieved on wool, silk, or cotton handmade rugs.

Q21: Can the Dead Sea Cleaner remove mold smell?
A: Yes. It neutralizes odor caused by bacteria and mildew naturally.

Q22: How do you dry the rugs after cleaning?
A: Rugs are air-dried naturally without mechanical heat or tumble machines.

Q23: Do you clean upholstery or furniture?
A: No. PetPeePee specializes only in Oriental rugs and draperies.

Q24: How can I get a quote?
A: Text or email a photo of your rug or drapery, and we will reply with a quote and shipping instructions.

Q25: Where can I see your cleaning videos?
A: On the PetPeePee Video Gallery and on our YouTube channel with more than 2600 videos.

Q26: What kind of reviews does PetPeePee have?
A: Verified five-star reviews on Google and Angie’s List from customers nationwide.

Q27: Does PetPeePee use recycled water?
A: No. Every rug is washed with fresh filtered water for the best results.

Q28: How do I know my rug is safe during shipping?
A: Each shipment is insured and handled by UPS or FedEx under our supervision.

Q29: Can I track the cleaning progress?
A: Yes. Customers can contact us anytime to receive updates and photos.

Q30: What makes PetPeePee unique?
A: PetPeePee is the only company in America using the Dead Sea Cleaner and the XpetPee Machine to remove urine odor organically and guarantee results in writing.

What is the PetPeePee System?

The PetPeePee System is a new process that removes Permanently and cleans dog and cat urine odors and stains, By using the organic odor-free blended minerals from the Dead Sea.

PetPeePee invented the XpetPee machine that cleans the Oriental rug or area carpet THROUGH.

PetPeePee is not a carpet cleaning service. We do not do the following services: Carpet cleaning, Air duck Cleaning, Water Restoration, or Tile and grout cleaning. PetPeePee’s exclusive service is Urine odor removal from Oriental carpet Drapery and Antique Rug. In removing the urine odor, PetPeePee cleans the item from dirt and soil; however, the main reason customers come to PetPeePee® Service is to remove the Urine Odor Naturally, organically, protect the Antique Oriental rug from the carpet cleaner machine (Scrubber), and deliver Oriental rug or A custom-made Drapery Clean and Odor free.

NO!!! PetPeePee System was built from the ground up. The XpetPee machine washes the Oriental carpet THROUGH the fiber removes all the urine crystals from the rug foundation. Because our cleaning solution (Blended Dead Sea Minerals) corrosive, we must build a new machine and system that can work with these minerals.

No. Cleaning the oriental carpet must be clean in a special way. A rug that comes to be wash in the PetPeePee warehouse can’t be move until it is 90% dry.

This cleaning process will ensure color will never run, for this rug can’t be clean in customer home.

Steam carpet cleaning uses hot water, hot water will bleed the color, and the urine odor will become stronger.

Removing the urine odor must be clean/wash THROUGH. Steam cleaning uploads hot cleaner from the top and vacuums it from the top, so all the urine crystals in the rug foundation will remain on the tach.

The PetPeePee Machine is built with a special indicator that shows the color and dirt content of the waste water. Once the water turns clean, the rug is clean and free from urine, dirt and soil.

Yes! That is why we give a 100% guarantee, in writing.

No! PetPeePee System will NEVER uses a dry cleaning system because it’s toxic!!! Instead, the PetPeePee System uses its own blended solution made from odor-free, Organic minerals from the Dead Sea.

Yes! The minerals used in the PetPeePee System are safe for all pets and children. They are natural and edible (very bitter like the Dead Sea).

Urine is a liquid made up of different proteins that bacteria will grow on, immediately. When the urine dries, it turns into crystals. These crystals can remain in the same state for a long time. However, when they come in contact with moisture, they become urine again. By cleaning the urine with hot water (steam), the urine, along with its odor, becomes embedded in the fibers while the deodorizer acts as a food for the bacteria in the urine. This causes brown stains or other discolorations to appear on the rug and fibers. This is what makes the urine more difficult to extract.

Sorry! No, if your pet(s) is/are not trained to pee outside or in the litter box, he/she/they will probably pee inside the home again.

Yes. We are licensed by the state of Florida, city of Pompano Beach. We carry all required insurance.

Vinegar is an acid. When fibers of a wool rug are originally dyed, the manufacturer applies vinegar to set the color. In some cases, by using vinegar on a yellow, pet accident, the color from the accident can be permanently set. Before using vinegar, test it on a small part of the accident.

The price is depending on the type of material the item is made from, if the urine has been on the rug for a long time or if the pet saturated the item with urine, and the strong scent of the urine in the item. The price can be determined over the phone or by email. You can text a picture of your item to 954-594-2564 or call us directly at 561-221-2815.

Most of the cleaning products in the market contain soaps, deodorizers, and/or enzymes. Applying soap on urine will push the urine and soap further into the material and padding. The soap blends with urine, grows bacteria, which results in a new stain that is bigger and darker than the one before. We call this PeePeeSoap. *Vanilla deodorizer applied to the pee-pee stain becomes PeePeeVanilla.

No. Pet stains that have previously been treated with other cleaning products in some cases cannot be removed. Because of the combination between the urine and the chemicals in the product, the fibers become bleached with the urine spot and cannot be removed. However, PetPeePee System can guarantee that any stains removed during the process will never resurface.

PetPeePee’s YOUTUBE

Interested to see how the PetPeePee System works? Browse our videos that are taken live and with the Inventor and Owner of PetPeePee, Meir Martin.

View Full Channel Here